If you are not satisfied with your purchase, you can request a return within 14 days from the date you received the item. To send us a return request please email us at firstname.lastname@example.org
We will reply by email to arrange the return shipment, then we will send you the waybill.
From the moment you have made the return request, you have 14 days to send back the item you want to return.
Limitations to the right of withdrawal on products
Damaged or used products are not replaced or refunded.
Products for which the return request or the return shipment of the item are received after the deadline are not replaced or refunded.
The return shipment is free and will be organized by REPULL. Just print the waybill and deliver the package to the courier who will collect it at the address you have chosen.
We will refund the price of the item within 5 working days from the date we receive the returned product at our warehouses.
For the payment of the refund we will use the same payment method you chose during the purchase.